Adventures in Asia

by Greg & Francie

Life lessons in the Kuala Lumpur Airport

I am writing this from the Kuala Lumpur Airport (in Malaysia).  Yes, we are supposed to be in New Zealand right now.  But sometimes things happen when you’re travelling…

Some things we’ve learned in the last 48 hours:

  • Kuala Lumpur Internation Airport is very nice indeed, with many food selections and inexpensive internet terminals,
  • The Pan Pacific Hotel is a fabulous place to stay, and is conveniently connected to the terminal, AND
  • If you book connecting flights on different airlines, and the first flight gets delayed, causing you to miss your connections, and your plane tickets are non-refundable, you are up a crik withouts yer paddlez!

Yes, that is what happened to us.  Our flight on AirAsia from Bali to KL was delayed 6 hours, so we missed our connection on Jetstar Airlines to Sydney.  Fortunately though, we were able to call Air New Zealand before our flight was scheduled to leave Sydney and change to a different date, although we had to pay a fare difference and change fee.

So, you know how when you buy a plane ticket, there is always an option for an extra charge to buy “insurance” that you never really think you need?  Now I know that it is for cases like this!  Otherwise, a carrier such as AirAsia claims no responsibility for connecting, non-refundable flights you might miss according to their fineprint.  All is not lost though, as Greg and I both have Travel Insurance through World Nomads and can recoup some of the costs through them (fingers crossed).

I have to say though, this situation, however frustrating, made me realize how lucky we’ve been in general this year with air travel.  This is the first flight delay we’ve had of more than an hour and the only time we’ve missed a connection, out of the countless airplanes we’ve been on these past 10 months.

So… 48 hours and two new plane tickets later, we’re waiting to check-in for our flight to Sydney.  Just a small bump on the road. 🙂


October 9, 2007 - Posted by | SE Asia, Travel


  1. Air Asia sucks. Besides the delay, which happens from time to time, they sent us to Malaysia knowing that we would be stranded there. If we didn’t have the financial means to buy another $1500 USD to Sydney we would have been stuck in Malaysia. Yikes!

    Comment by Greg Martinez | October 9, 2007 | Reply

  2. Sorry to hear about the airline stuff. I want to hear about New Zealand so make it happen.

    Comment by JoJo | October 9, 2007 | Reply

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